1. Unable to Start Recording

a. Ensure that the KartaLink board is properly plugged into the glovebox usb slot.

b. If the issue persists, restart your device and try to plug in your board, again.


2. Recorded Footage Not Saving

a. Check the available storage space on your device or the designated storage location for recorded footage.

b. Verify that the recording cameras, in the KartaLink app, are configured correctly.

c. If recording to an external storage device (e.g., SD card), ensure that the device is properly inserted and functioning.


3. Automatic Uploading Fails

a. Check your device's internet connection to ensure it is stable and active. If using mobile data, ensure that your data plan allows for uploading large files.

b. Verify sync status in the KartaLink app settings.

c. If encountering errors or failures during the upload process, restart the KartaLink board and try again. If the issue persists, contact customer support for assistance.


4. Push Notifications Not Received

a. Ensure that push notifications are enabled for the KartaLink app in your device settings.

b. Check the notification settings within the KartaLink app

c. If notifications are still not being received, restart the app and ensure that it is running in the background. If the issue persists, contact customer support for further assistance.


5. Playback Errors or Glitches

a. Check your device's internet connection to ensure it is stable and active.

b. Check for updates to the KartaLink app and install any available updates, as they may include bug fixes and improvements related to video playback.

c. If the issue persists, try restarting the app or your device. If the problem continues, contact customer support for assistance.


6. Cannot Connect to KartaLink board

Check Physical Connections:

a. Ensure that all cables connecting the KartaLink board to power and other peripherals are securely plugged in.

Restart the KartaLink board:

b. If the KartaLink board appears to be unresponsive, try restarting it by unplugging the power cable, waiting a few seconds, and then plugging it back in.

c. Allow the KartaLink board to boot up completely and check if the connection issue persists.

Update Firmware and Software:

d. Check for any available firmware updates or software patches for the KartaLink board. Install these updates to ensure that the device is running the latest stable version of the operating system and software components.

Contact Technical Support:

e. If you have tried the above steps and are still unable to connect to the KartaLink board, contact the technical support or community forums associated with the KartaLink for further assistance and troubleshooting.